The solution had to be able to handle a number of particular challenges:
Effective, joint access to all documents.
Documents must be located quickly when required.
Archiving must be audit-compliant.
Document-based workflows must be supported.
Seamless integration into the existing Microsoft Office 2007 and Lotus Notes IT environment.
To meet these requirements, adesso proposed a fixed-price, customised solution based on Microsoft SharePoint Server. A detailed specification phase was conducted jointly with the customer. This was followed by the development of a detailed concept after which adesso implemented the system.
The system brings many benefits to EAA:
All authorised users can view the documents they need at any time. A ‘single point of truth’ is provided, which users access via a full-text search based on OCR functions.
Improved basis for cross-company decisions
The introduction of a ‘single point of truth’ for all documents combined with the partial automation of decision-making processes using workflows simplifies day-to-day business.
Monitoring and improved SLA conformity
The integration of an external reporting/tracking system makes it possible to measure the service partner’s performance regarding document delivery against defined service level agreements (SLAs).
Audit-compliant archiving means that decisions and actions are documented and tracked automatically. This improves business management, risk management and compliance with regulatory requirements.