adesso BLOG

The insurance industry faces the challenge of efficiently processing large volumes of text-based documents. These often unstructured documents require time-consuming manual processing, which ties up resources. Technologies such as Large Language Models (LLMs) offer new automation possibilities. This blog post explains how RAG systems can help to save costs, increase efficiency and minimise errors.

The Speaking Machine use case is a GenAI showcase. The integration into the com2m smart product platform is designed to provide users with a helpful AI assistant whose tasks include the following areas: querying data such as assets, data points or messages, interpreting data and providing support with troubleshooting. In this blog post, I would like to present the technical details of this showcase.

Applying for sick pay is often a cumbersome and paper-based process, but it could be so much easier! A well-designed digital solution can eliminate unnecessary forms, double entries and long processing times. In this blog post, you will learn how modern technology is revolutionising the process and making life easier for both policyholders and insurance companies.

Mechanical engineering is one of the main pillars of the German economy and often stands for innovation, precision and efficiency. But despite these strengths, the industry is facing significant challenges, which we repeatedly hear about in technical discussions with our customers. In this blog post, we focus on the challenges of monitoring and maintaining machines: How can a machine be used optimally? And, if it fails, how can it be quickly put back into operation?

The TI-Messenger is an important step towards the digitalisation of the German healthcare system, as it can connect heterogeneous organisations and IT systems. In this blog post, I will introduce you to the matrix protocol, the core of the TI-Messenger, and explain why it is the ideal communication platform for the healthcare sector.

Digital innovations are changing the healthcare system – but real improvements will only come about when technology can be operated intuitively. The University Hospital Bonn (UKB) and adesso have developed the ‘Mein UKB’ app to support patients and their relatives in their day-to-day hospital life. Read on to find out how user-centred design facilitates access to digital services and what role usability engineering plays in this.

New Work can also work in insurance agencies – if companies have the courage to try something new! Experimental spaces, clear hypotheses and a positive error culture are the key to successful transformation. In my blog post, I show how agile approaches improve customer service and make sales more flexible.

Digitalisation in healthcare has gained momentum in recent years, and telemedicine in particular is playing an increasingly important role. Our current digital and telemedical care structures need fundamental renewal. In this blog post, I will show how the TI-Messenger (TIM) can solve these challenges in its third stage of development.

Tedious searches through software documentation are a thing of the past! With PSLifeGPT, we use Generative AI to make the extensive documentation of in|sure PSLife available directly in the chat. Our intelligent chatbot combines cutting-edge RAG technology with the power of Large Language Models to deliver precise and well-founded answers with source references. In this blog post, we will show you how this works in detail.