adesso BLOG

Recurring marketing tasks in the insurance industry can be automated with the help of IT when marketing automation is leveraged. In addition to increasing efficiency and effectiveness, goals such as increasing customer loyalty and customer trust as well as improving personalised customer communication along the customer journey can be achieved. I will tell you why in this blog post.

The use of SaaS models offers the insurance industry many great advantages. Integrated compliance and security measures can also reduce the amount of work for insurers if IT security aspects are taken into account from the start every time a SaaS platform is developed. This blog post shows why identity and access management is the key to successful SaaS implementations.

In Germany, there are occupational pension funds that are responsible for the provision of retirement, disability and surviving dependants’ benefits for their members. Along with that, there are also voluntary pension funds, which generally offer their members attractive terms that allow them to make provisions for their retirement. These many tasks entail a lot of administrative work, especially if many of the accompanying activities have to be carried out manually. However, these challenges can be effectively overcome using suitable IT solutions. In this blog post, I will explain what pension funds are, what the accompanying challenges are and how they can deploy IT solutions to overcome them.

Employees have the right to request deferred compensation in order to fund their pension plan. The draft version of the 2024 Social Security Computation Regulation (Sozialversicherungs-Rechengrößenverordnung 2024) provides for a significant increase of the income threshold for the year 2024. What implications does this have for company pension schemes? What challenges do companies, employees, insurance companies and pension providers face? And how can they be overcome? I will answer these questions in my blog post.

The German government passed a bill to increase the pace of digitalisation in the health care system on 9 August 2023. The bill set outs the opt-out procedure for the electronic patient record and e-prescription (eRezept). In this blog post, I will describe the situation as it now stands along with the related challenges in this area.

Vast amounts of information and documents are generated in today’s digital world. Being able to process this information quickly and efficiently is vital for business success. Document Understanding can be used to categorise and analyse various documents such as contracts, invoices and forms as well as extract relevant information from them. I will explain exactly what this looks like in this blog post.

How we work has changed fundamentally in recent decades, a trend that was accelerated by the COVID-19 pandemic. These changes require new forms of work in companies that are focused on the evolving needs of employees. The term used to describe this is new work. Agile working is a form of new work. We explain what this is all about in our blog post.

Quadient surprisingly announced that maintenance and further development of the customer communication management (CCM) system DOPiX would be discontinued in the next two to three years. A large portion of the German insurance industry is affected by this, with many providers forced to revise how they communicate with customers and modernise their processes as a result.

In a world where your customers are constantly connected and have access to a wealth of information and options, it is more important than ever to choose the right technology platforms to optimise interactions. This blog post will show how insurance providers can increase their efficiency and boost sales by choosing the right platforms.